What should I do if my builder or trade performs poor work or walks off the job?

Record the work status and communications and seek advice on the next contractual or statutory step. Notify the builder or trade of the problem in writing where appropriate, but do not assume they have abandoned the contract solely because the site is inactive. Before terminating, appointing a replacement or withholding payment, check your rights and any notice or insurance requirements. Make the site safe through suitable assistance and preserve evidence of incomplete or defective work.

Official sources:

• QBCC non completion and contract termination
• CAV Building disputes defects and delays

General information only. Requirements vary by state or territory and change over time, so check the current rules for your location.