What should I look for in a builder's regulatory history?

Look at the circumstances rather than simply whether an entry exists.

Consider:

• what the regulatory action related to
• when it occurred
• how serious the issue was
• whether the builder complied with the direction or order
• whether the matter was resolved
• whether similar issues have occurred repeatedly
• whether restrictions remain on the builder's licence.

An isolated historical matter may be very different from repeated or recent regulatory action.